About This Notice
We are committed to protecting your privacy and earning your trust. This notice describes the personal information we collect about you and how we use and protect it. It applies to our current and former customers who live in your state, and replaces earlier versions that we may have given to you.
Summary
This section summarizes our privacy practices. For more detail, please read the entire privacy policy.
•We gather information from you, your transactions with us, and outside sources.
•We use your information only to conduct our business and provide insurance to you.
•We will share your information with your selected agent or broker.
•We will not share your information with other companies for their marketing purposes without your consent.
•We limit access to your information and use safeguards to help protect it.
•You may review and correct your information.
What information do you collect about me?
We collect information about you to quote and service your insurance policy. This is called Nonpublic Personal Information or "NPI" if it identifies you and is not available to the public. Depending on the product, we collect it from some or all of the following sources. We've provided a few examples for each source, but not all may apply to you.
•Your Application: You provide this NPI on your application, through your agent or broker, by phone, or online. We may also obtain it from directories and other outside sources. It includes your name, street and e-mail addresses, phone number, driver's license number, Social Security number, date of birth, gender, marital status, type of vehicle, and information about other drivers.
•Consumer Reports: We obtain NPI from consumer reporting agencies. It includes your driving record, claims history with other insurers, and credit report information. The information is kept by the consumer reporting agencies and disclosed by them to others as permitted by law.
•Transactions: This is NPI about your transactions with us, our affiliates, or others. It includes your insurance coverages, limits and rates, and payment and claims history. It also includes information that we require for billing and payment.
•Web Site: This information is unique to Internet transactions. It includes the Web site that linked you to ours, your computer operating system, and the pages you viewed on our site. Some Web sites, including ours, may also store "cookies" on your computer. Cookies collect technical data, like your Internet protocol (IP) address, operating system, and session ID. They can also save certain information entered by you.
Who might get information about me from you?
We will share NPI about you only as permitted by law. We will not share your NPI with other companies for their marketing purposes without your consent. There is no need to "opt out" or tell us not to do this.
Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include, for example, our family of insurance companies, claims representatives, service providers, consumer reporting agencies, insurance agents and brokers, law enforcement, courts and government agencies. These parties may disclose the information to others as permitted by law. For example, Consumer reporting agencies may disclose Transaction Information received from us to other insurance companies with which you do business.
Where permitted by law, we may also disclose Application or Transaction NPI to service providers that help us market our products.
How do you protect my information?
We restrict access to your NPI to our employees and others who we feel must use it to provide our products and services. Their use of the NPI is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your NPI.